Spa Manager/Hairdresser - (Ocean)
Scenic Cruises: Combining innovative design and state-of-the-art technology, Scenic Eclipse sets the benchmark in 6-star ocean cruising. It’s more than an ultra-luxury voyage: it’s an immersive, all-inclusive exploration and a once-in-a-lifetime experience.
Emerald Cruises: Set sail on the voyage of a lifetime. Whether you’re searching for a tropical haven, looking for sunny shores, wanting to explore new cultures, or longing to relax on board, you’ll discover a world of adventure when sailing with Emerald Cruises.
Our People: At Scenic and Emerald Cruises, our employees are the heart and soul of our operations. They are passionate, dedicated, and committed to delivering exceptional experiences to our guests. We believe in fostering a supportive and inclusive work environment where every team member can thrive and grow. Join us and be part of a dynamic team that values innovation, excellence, and the joy of exploration. Together, we create unforgettable journeys and memories that last a lifetime for both our guests and employees. “Amazing people, creating wonder.”
The Role: We are seeking a talented and experienced Spa Manager/Hairdresser to join our onboard team.
Description Brief: As Spa Manager/Hairdresser, you will be responsible for leading all aspects of the spa, salon, and fitness operation, delivering an exceptional wellness experience for our guests. You will oversee the day-to-day running of the spa and salon facilities, ensuring the highest standards of service, presentation, cleanliness, and guest satisfaction are consistently maintained.
This unique dual-role position combines operational leadership with hands-on hairdressing services. As Spa Manager, you will manage appointments, team schedules, training, inventory, performance, and revenue generation, while continuously driving excellence across all wellness services. As a qualified Hairdresser, you will provide professional consultations, cutting, styling, colouring, and hair treatments, ensuring every guest receives a first-class experience.
A strong leader and motivator, you will coach and develop your team, promote spa and retail services, and ensure compliance with company policies, health and safety standards, and maritime regulations. You will work closely with shipboard management to create a welcoming environment that enhances the overall guest journey and supports the success of the onboard wellness operation.
Minimum Requirements:
- Recognised Hairdressing qualification with relevant professional certification.
- Minimum three years' hairdressing training/apprenticeship and professional salon experience.
- Previous experience in a Spa Manager, Salon Manager, or similar supervisory role.
- Strong leadership, coaching, and team development skills.
- Excellent communication and customer service skills.
- Fluent English, both written and spoken.
- Strong organisational and time-management abilities.
- Previous experience within luxury hospitality or onboard cruise operations is preferred but not essential.
If you have a passion for wellness, hairdressing, and delivering exceptional guest experiences while leading a high-performing team, we encourage you to apply today.